1-YearWarranty

BOSS DEFROST warrants this appliance to be free from defects in workmanship and materials, under normal commercial or residential use and conditions, for a period of one (1) year for the original invoice date.

It’s important to know the circumstances when repairs will not be covered by your Boss Defrost warranty:

Damage caused by abuse, accidents, floods, and fires
Use inconsistent with operator or installation instructions
Repairs to systems or parts caused by service, modification, and alteration that isn’t Boss Defrost-approved
Improper product maintenance
Cosmetic damage like dents and scratches not caused by material and/or workmanship defects
Discoloration or rust from corrosive environments like exposure to volatile chemicals
Parts that have their original trademarks, fill lines or other identifying features removed, altered or difficult to identify

We reserve the right to refuse returns of any merchandise that meets any or all of the above conditions.

Questions? info@bossdefrost.com

Returns & Exchanges

You may return your BOSS DEFROST, for any reason, within 30 days of delivery and receive a full refund of the purchase price.

We will help you with the process of returning or exchanging your BOSS DEFROST.

Please have proof of purchase ready.

Send an email to info@bossdefrost.com
Subject: RETURN or EXCHANGE (based on your need)
Your name, business name, Invoice number and/or Purchase date
A brief description of the issue
The best way to reach you
Attach a copy of the receipt, if possible

Returns

You are responsible for the cost and risk of returning your appliance to the following address:

BOSS DEFROST

3586 S. Depew Street
Unit 205

Lakewood, CO 80235

We are not responsible for goods damaged or lost in return shipment. Therefore, please use an insured and trackable mail service. Once we receive your returned BOSS DEFROST, a refund will be issued.